More support than ever before for Carers!  

We have some exciting service news for you! We have joined our Carers Agent and Village Agent teams  so ALL 55 + agents can now support unpaid Carers in Somerset!  

The Covid-19 pandemic and subsequent lockdown resulted in CCS Agents changing their approach to be ‘whole population ’ focused. This was important for families as it now meant there was one point of contact within the CCS team and no need to repeat themselves to explain their situation. 

The model worked brilliantly, and as a result CCS Agents have supported over 7,000 Carers since the end of March 2020, clearly demonstrating that the One Family – One Agent approach was working to reach more unpaid Carers than ever. 

CCS is delighted to announce that from September, all Carers Agents will become Village Agents and all existing Village Agents are ready to support unpaid Carers in Somerset.  

Nothing has changed other than having a lot more people available to support the unpaid Carer in Somerset. 

You may not even recognise yourself as a Carer as you may look after someone infrequently, or informally, but we are here to help you whether you care for your spouse, child, friend or relative.  

To have a chat about how we can support you in your caring role, call 0800 31 68 600, text ‘Carer’ to 78070 or visit the dedicated Carers website 

Talking Cafes Online 

We are still unable to bring Talking Cafes back to physical venues and we miss all our clients so much! However we are still live streaming every day at 11am on Facebook and have recently celebrated our 100th broadcast!  

If you are not on Facebook you can now watch previous Talking Cafes on YouTube here:   

Recent Talking Cafes covered Art Therapy, Coping with Grief and changes to our Somerset Waste recycling schemes!  

You can comment on the YouTube videos if you have any questions and someone will get in touch with an answer. We hope you enjoy them, let us know what you think!  

You can contact your local Village Agent on 01823 331222 

CCS Village, Community & Carers Agents are in your communities across Somerset.  They help to bridge the gap between isolated, excluded, vulnerable and lonely individuals and statutory and/or voluntary organisations which offer specific solutions to identified needs.  We can offer advice and support to find local groups and activities available in your community and help you with any queries you may have or situations that you need advice and support with. Please visit and or call me to find out who can advise you. 

May 2024